Module 8: Case Studies and Best Practices-

  1. International and National E-Governance Case Studies
    • Analyzing successful e-governance projects from around the world.
    • Lessons learned from international experiences.
    • Adapting global best practices to local contexts.
  2. Successful Digital Transformation Initiatives
    • In-depth examination of government agencies that have successfully undergone digital transformation.
    • Identifying common elements of success.
    • Factors contributing to sustainable digital transformation.
  3. Lessons Learned and Best Practices
    • Analyzing failures and challenges in e-governance and digital transformation.
    • Extracting key takeaways and insights from unsuccessful projects.
    • Formulating best practices for mitigating common pitfalls.

Recommended Readings:

  1. OECD (Organisation for Economic Co-operation and Development). (2019). Digital Government Review of Colombia: Towards a Citizen-Driven Public Sector. OECD Publishing.
  2. Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). New Public Management Is Dead—Long Live Digital-Era Governance. Journal of Public Administration Research and Theory.
  3. UN E-Government Survey 2020: Digital Government in the Decade of Action for Sustainable Development.