Quality Tools and Techniques-
Checklists
Flowcharts
Cause-and-Effect Diagrams (Ishikawa or Fishbone Diagrams)
Pareto Analysis
Histograms
Control Charts
Scatter Plots
Check Sheets
Run Charts
Root Cause Analysis (RCA)
Failure Mode and Effects Analysis (FMEA)
Design of Experiments (DOE)
Statistical Sampling
Benchmarking
5S Methodology
Value Stream Mapping (VSM)
Total Quality Management (TQM)
Six Sigma