Syllabus Of ADSTM-

1. Introduction to Store Management

  • Overview of store management principles
  • Role and importance of effective store management in business

2. Inventory Management

  • Inventory control methods and techniques
  • ABC analysis and classification of inventory
  • Economic Order Quantity (EOQ)
  • Just-In-Time (JIT) inventory management

3. Store Layout and Design

  • Store layout planning
  • Space utilization and optimization
  • Aisles, racks, and shelving systems

4. Procurement and Vendor Management

  • Vendor selection and evaluation
  • Negotiation and contract management
  • Supplier relationship management

5. Stock Handling and Storage

  • Handling and storage of various types of products
  • Warehouse management systems
  • Stock rotation and FIFO/LIFO principles

6. Retail Merchandising

  • Visual merchandising techniques
  • Planograms and product placement
  • Seasonal merchandising strategies

7. Supply Chain Management

  • Understanding the supply chain
  • Distribution and logistics management
  • Transportation and warehousing

8. Store Security and Loss Prevention

  • Security measures for store protection
  • Loss prevention strategies
  • Employee theft and fraud prevention

9. Store Operations and Technology

  • Point of Sale (POS) systems
  • Inventory tracking software
  • RFID technology and its applications

10. Customer Service and Satisfaction

– Customer service principles

– Handling customer complaints

– Customer satisfaction measurement

11. Regulatory Compliance

– Legal and ethical considerations in store management

– Compliance with health and safety regulations

– Environmental and sustainability concerns