Syllabus Of CT-
- Introduction to the Company and Industry
- Company history, mission, and values
- Industry overview and market trends
- Company Policies and Procedures
- Code of conduct and ethics
- HR policies (attendance, leave, etc.)
- Health and safety guidelines
- Communication Skills
- Effective written and verbal communication
- Email etiquette
- Active listening
- Time Management and Productivity
- Goal setting and prioritization
- Time management techniques
- Avoiding procrastination
- Teamwork and Collaboration
- Building effective teams
- Conflict resolution
- Diversity and inclusion
- Leadership and Management
- Leadership styles
- Decision-making skills
- Delegation and empowerment
- Customer Service and Client Relations
- Understanding customer needs
- Handling customer complaints
- Building customer relationships
- Problem Solving and Decision Making
- Analytical thinking
- Decision-making models
- Creative problem-solving
- Financial Literacy
- Basic financial concepts
- Budgeting and financial planning
- Cost management
- Technology and Software Training
- Training on company-specific software and tools
- IT security and data privacy
- Compliance and Regulatory Training
- Industry-specific regulations
- Compliance with legal requirements
- Sales and Marketing
- Sales techniques
- Marketing strategies
- Customer relationship management
- Personal Development
- Setting and achieving career goals
- Networking and relationship-building
- Stress management and work-life balance
- Ethical and Cultural Sensitivity
- Cultural awareness and sensitivity
- Ethical decision-making
- Professional Development
- Continuing education opportunities
- Certification programs
- Assessment and Evaluation
- Periodic evaluations of employee performance
- Feedback and improvement plans
- Adaptation to Industry Changes
- Keeping up with industry trends and innovations
- Continuous learning and development