Week 3: Interpersonal Communication-

Session 1: Recap of Week 2

  • Brief review of the key concepts and activities from the previous week
  • Sharing insights from the communication style assessments

Session 2: Introduction to Interpersonal Communication

  • Defining interpersonal communication and its significance in leadership and management
  • Key elements of effective interpersonal communication: listening, feedback, and empathy
  • In-class activity: Role-play scenarios to demonstrate the importance of active listening

Session 3: Active Listening Skills

  • Exploring the art of active listening
  • Techniques for improving active listening skills
  • Pair or group exercises: Practicing active listening and providing constructive feedback

Session 4: Nonverbal Communication and Body Language

  • The role of nonverbal cues in interpersonal communication
  • Understanding different forms of nonverbal communication (e.g., gestures, facial expressions)
  • Video analysis and group discussion: Interpreting nonverbal cues in communication scenarios

Session 5: Building Rapport and Trust

  • Strategies for building positive relationships and trust through communication
  • Case studies of leaders who excel in building rapport and trust
  • Group activity: Role-play exercises to practice rapport-building techniques