Week 4: Conflict Resolution and Negotiation-
Session 1: Recap of Week 3
- Brief review of key concepts and activities related to interpersonal communication
- Sharing personal insights and experiences from the previous week’s assignments
Session 2: Understanding Conflict
- Definition and types of conflicts in organizational settings
- Recognizing early signs of conflict
- In-class discussion: Real-world examples of conflicts in leadership and management
Session 3: Conflict Resolution Techniques
- Exploring various conflict resolution strategies (e.g., collaboration, compromise, avoidance)
- Role-play exercises: Practicing conflict resolution techniques in simulated scenarios
- Case studies: Analyzing successful conflict resolution in leadership
Session 4: Negotiation Skills for Leaders
- Introduction to negotiation as a key leadership skill
- Negotiation principles and strategies
- Guest speaker (if available): A negotiation expert shares insights and practical tips
Session 5: Applying Conflict Resolution and Negotiation in Leadership
- Discussing the role of leaders in resolving conflicts within teams and organizations
- Case studies of leaders who effectively managed conflicts and negotiations
- Group activity: Analyzing and presenting strategies for resolving a complex leadership-related conflict scenario