Week 5: Written Communication-
Session 1: Recap of Week 4
- Brief review of key concepts and activities related to conflict resolution and negotiation
- Sharing insights from the negotiation strategy assignments
Session 2: The Importance of Effective Written Communication
- Understanding the significance of written communication in leadership and management roles
- Identifying common challenges in written communication
- In-class discussion: Real-world examples of the impact of written communication
Session 3: Business Writing Essentials
- Overview of key principles of effective business writing (clarity, conciseness, tone)
- The structure of written documents (e.g., emails, reports, memos)
- In-class exercise: Editing poorly written business documents for improvement
Session 4: Crafting Effective Emails
- Strategies for writing clear and persuasive emails
- Email etiquette and best practices
- Peer review: Students exchange and provide feedback on each other’s draft emails
Session 5: Reports and Memos
- Guidelines for writing comprehensive reports and memos
- Analyzing case studies of impactful reports in leadership
- Group activity: Collaboratively preparing a concise executive summary for a complex report